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  2. Streaming on Knowledge
  3. Help with Watching

Help with Watching

  • How do I set a program "Reminder"?
  • How do I browse programs by category?
  • I'm experiencing technical issues streaming video on Knowledge.ca. What can I do?
  • How can I troubleshoot issues with the Knowledge app?
  • How Can I View Episodes That Are Expiring Soon or Have Been Recently Added?
  • Why does my video keep stopping to buffer?
  • How can I clear my browser cache to improve streaming?
  • How fast does my Internet connection need to be to watch videos on knowledge.ca?
  • I have the recommended connection speed, but videos on knowledge.ca are still slow to load.
  • What if playback problems continue even after troubleshooting?
  • What accessibility options are available on Knowledge Network?
  • What is Described Video and how do I use it?
  • How do I enable closed captioning?
  • How can I use keyboard shortcuts when watching on a computer?
  • What details should I include when contacting support about a technical issue?
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