Logo
Contact Us

  1. Knowledge Network Help Center
  2. Streaming on Knowledge
  3. Frequently Asked Questions

Frequently Asked Questions

  • I'm experiencing technical issues streaming video on Knowledge.ca. What can I do?
  • Why do I need a Knowledge Account to watch online?
  • When will programs be available to watch online?
  • Can I download programs from knowledge.ca to watch offline?
  • Why are some programs no longer available to watch online?
  • I'm in Canada but unable to watch online
  • Why is Watch Live only available to BC residents?
  • Why is some video content only available to BC residents?
  • What are your minimum browser requirements?
  • How fast does my Internet connection need to be to watch video on knowledge.ca?
  • I have the recommended connection speed, but video on knowledge.ca is still slow to load
  • How do I enable closed captioning?
  • How do I adjust the quality of the video stream on knowledge.ca?
  • When I am watching Knowledge's live stream, why does a notification come up asking me if "I'm still watching?"
Logo
  • Back Home
  • About Us
  • Terms & Privacy