Frequently Asked Questions
- I'm experiencing technical issues streaming video on Knowledge.ca. What can I do?
- Why do I need a Knowledge Account to watch online?
- When will programs be available to watch online?
- Can I download programs from knowledge.ca to watch offline?
- Why are some programs no longer available to watch online?
- I'm in Canada but unable to watch online.
- Why is Watch Live only available to BC residents?
- Why is some video content only available to BC residents?
- What are your minimum browser requirements?
- How fast does my Internet connection need to be to watch videos on knowledge.ca?
- I have the recommended connection speed, but videos on knowledge.ca are still slow to load.
- How do I enable closed captioning?
- How do I adjust the quality of the video stream on knowledge.ca?
- When I'm watching Knowledge's live stream, why does a notification come up asking me if I'm "still watching"?