If you are using a Shaw address and have not received the authentication e-mail, please follow these instructions to adjust your spam settings:
- Go to https://webmail.shaw.ca
- Log in using your Shaw email address and password.
- Click Preferences and select Spam.
- Select “Label message as spam and keep in Inbox”
- Click Save at the top left of the page.
If you still cannot find the validation e-mail in your Spam or Junk folders, check that the e-mail address that you used to create your Knowledge account was typed correctly. You can also report this issue to us: Contact Us | Knowledge.ca