If you see the message “Not available in your country” when trying to download the Knowledge Network app, it usually means the App Store is detecting a location outside of Canada.
The Knowledge Network app is only available to Canadian users.
Even if you are physically located in Canada, this can sometimes happen if:
- Your Apple ID’s country or region is not set to Canada
- The App Store hasn’t updated to reflect your current location
Try the following steps:
1. Check Apple ID Country/Region
- Open the Settings app
- Tap your name at the top, then go to Media & Purchases > View Account
- Tap Country/Region
- Make sure it’s set to Canada
2. Sign Out and Back Into the App Store
- Go to Settings > [Your Name] > Media & Purchases
- Tap Sign Out
- Restart your device, then sign back in
3. Enable Location Services
- Go to Settings > Privacy & Security > Location Services
- Make sure Location Services is turned on
Once you've tried these steps, return to the App Store and try downloading the Knowledge Network app again.